Customer Service

Why Outsource Customer Service to the Philippines?

Managing Customer Service in-house can quickly become overwhelming and expensive, especially when turnover rates are high. That's why outsourcing to the Philippines is such a smart and strategic choice, with cost savings of up to 70% compared to in-house hiring.

Outsourcing to the Philippines gives you access to a highly skilled workforce known for their excellent English proficiency and warm, customer-friendly approach. We only employ talents with years of experience in Customer Service and background supporting Western-based companies. Plus, outsourcing offers the added benefits of scalability and time savings, so you can spend more time on your core business.

Why choose Better Support for Customer Service?

Customer Service is an integral part of any business, and we have the utmost respect for it being a massive decision to outsource; after all, we´ll be in direct contact with your customers. Either your need is only one Customer Service Rep. or you want a proof of concept before scaling, we can help. It´s essential for us that you feel 100% comfortable.

Our concept is to become an extension of your organization. See us as your remote team, which you can communicate with directly and who´ll work in your existing systems, meaning you´ll remain in control.

We have over a decade of experience identifying, recruiting, and managing the top 5% of Filipino talents and a clear mission of providing the World´s Best Support Talent. Our excellent company culture and compensation packages enable us to attract the best talents and retain 97% of employees, which heavily benefits our clients. Feel free to reach out if you want a long-term partnership in which you value time, performance, and stability.