About us

Built for long-term support

Better Support was founded on the belief that outsourced talent should feel like part of your team, not an external service.

Start at $1,390/month per full-time talent

Get in touch
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Since 2021, we’ve helped companies build dedicated teams in customer support, influencer marketing and operations. Our approach is simple: recruit exceptional professionals, integrate them into our clients’ businesses, and provide the support they need to succeed long-term.

Today, our team supports businesses across Europe and North America through a model focused on quality, stability and long-term partnerships.

By carefully selecting top talent and investing in our people, we’ve built a culture that has resulted in 97% employee retention.

Many of our client relationships have lasted for years, built on consistency, trust and delivering great work every day.

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Why the Philippines?

The Philippines is home to one of the world’s largest pools of English-speaking professionals. English is an official language, widely used in education, business and everyday work, which is one of the reasons many international companies have built teams here for decades.

What we’ve learned over the years is that the advantage isn’t just cost. Many businesses are surprised by the quality of talent available in the Philippines once they start working with the right people.

Our role is simple: find exceptional people, match them with the right company and create an environment where they can succeed for years to come.

By focusing on long-term relationships, investing in our team and maintaining a 97% employee retention rate, we’re able to provide the consistency and stability our clients rely on.

The level of professionalism, communication skills and commitment is often far higher than expected.

Our Leadership Team

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Johan Jedaker

Founder

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Christian Gedalanga

Operations Manager

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Angelica Antalan

HR Manager

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Veronica Espina

Head of Company Culture

10+

years working with Filipino recruitment and team building

15+

international clients

40+

dedicated employees supporting daily operations

Testimonials

You’re in good company

Better Support combines deep expertise with reliable execution. They’re fast, dependable, and a team with whom we feel entirely confident working – a natural partner for us at Photowall.

Daniel Norin

Photowall

With Better Support, we have motivated, high-quality talent who feel like a natural extension of our team, allowing us to focus on profitable growth with confidence.

Gustav Norlenius

Pomme

Better Support is fast and flexible and can help both during the burning high season, but also drive sales in the low season. We are delighted with our cooperation.

Erik Millbrink

Personal Planner

How it works

4 simple steps to building your Better Support team

You define the role

We align on what you need and how your team works

1

We find and shortlist candidates

You can review profiles - or leave the selection to us

2

They join your team

Working only for you, inside your systems like any colleague

3

We support in the background

From onboarding to long-term performance & retention

4
Learn more

See how this could work for your team.

Frequently Asked Questions

Like any other team member, working inside your systems, during your hours, and directly with your team — just remotely.

Whether you need a part-time employee, a full-time employee, or an entire team, we'll tailor a solution that fits your needs.

Our founder personally interviews and vets candidates over 5–10 business days before presenting the best matches to you.

The Philippines is known for its strong English skills, service culture, and experienced workforce. Our talents have support experience across companies like Amazon, Apple, Microsoft, and Spotify.

As much or as little as you prefer. We handle recruitment, employment, and operational support behind the scenes.

Start with a 30-day trial. After that, engagements operate on a one-month notice period.

Get Started

Tell us what you need

Explore if Better Support can help your business thrive

Tell us a bit about yourself and your company, and someone from our team will be in touch within 24 hours.

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